{"id":43221,"date":"2025-03-24T17:26:37","date_gmt":"2025-03-24T15:26:37","guid":{"rendered":"https:\/\/www.voys.be\/fr\/status-updates\/inkomende-oproep-webphone-pop-up-kan-niet-worden-opgenomen-via-de-groene-button\/"},"modified":"2026-09-18T09:29:43","modified_gmt":"2026-09-18T07:29:43","status":"publish","type":"status-updates","link":"https:\/\/www.voys.be\/fr\/status-updates\/43221\/","title":{"rendered":"Inkomende oproep webphone pop-up kan niet worden opgenomen via de groene button"},"template":"","class_list":["post-43221","status-updates","type-status-updates","status-publish","hentry"],"acf":{"status-details":{"status-type":"outage","services":["mobile-app"],"websites":["7","3","10","8"]},"status-date":{"start-date":"18-02-2025","start-time":"10:00","end-date":"14-03-2025","end-time":"16:00","end-time-unknown":false},"content":{"title":"","description":"","impact":"","cause":""},"timeline":[{"date":"18-02-2025","time":"10:00","update":"start","content":"Pour de nombreux utilisateurs, il est impossible de r\u00e9pondre aux appels entrants en appuyant sur le bouton vert de la fen\u00eatre contextuelle du webphone. Nous sommes en train d'en rechercher la cause et de d\u00e9terminer si nous pouvons continuer \u00e0 offrir cette option."},{"date":"19-02-2025","time":"16:11","update":"investigating","content":"Le probl\u00e8me semble se produire uniquement dans Chrome, mais pas pour tous les utilisateurs. Nous en recherchons la cause."},{"date":"20-02-2025","time":"10:00","update":"identified","content":"L'enqu\u00eate nous a permis de conclure que le webphone install\u00e9 dans Chrome est \u00e0 l'origine du probl\u00e8me. Nous attendons une mise \u00e0 jour de Chrome qui corrigera ce probl\u00e8me. Une solution provisoire consiste \u00e0 installer le webphone pour Microsoft Edge et \u00e0 l'utiliser dans ce cadre."},{"date":"14-03-2025","time":"16:00","update":"resolved","content":"Le probl\u00e8me a \u00e9t\u00e9 r\u00e9solu. Apr\u00e8s la derni\u00e8re mise \u00e0 jour de Google Chrome, il est \u00e0 nouveau possible de r\u00e9pondre aux appels via la fen\u00eatre contextuelle du Webphone."}],"closure-settings":{"resolve-update":true,"close-update-automatically":"","close-update":true}},"voys_locale":"fr","_links":{"self":[{"href":"https:\/\/www.voys.be\/fr\/wp-json\/wp\/v2\/status-updates\/43221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voys.be\/fr\/wp-json\/wp\/v2\/status-updates"}],"about":[{"href":"https:\/\/www.voys.be\/fr\/wp-json\/wp\/v2\/types\/status-updates"}],"wp:attachment":[{"href":"https:\/\/www.voys.be\/fr\/wp-json\/wp\/v2\/media?parent=43221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}